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FREQUENTLY ASKED QUESTIONS (FAQs)

HOW TO FLY TO MONGOLIA AND GET TO MÖRÖN?

Ulaanbaatar is the main arrival point for direct flights to Mongolia with flights coming from cities such as Beijing, Seoul, Hong Kong, Tokyo, Moscow, Berlin, Istanbul, etc.

If you want to travel to Mongolia from a country like the United States, it’s very likely that you’ll have a layover stop in a city like Berlin or Istanbul.

It’s also important to note that to reach our operation center in Mörön there are daily flights connecting this small city with the Chinggis Khaan International Airport in Ulan Bator. Some of our packages include the processing of this domestic flight.

In recent years, there has been a significant increase in the number of flights and routes to Mongolia, especially during summer (June to September).

The main connections are as follows. Although with the international conflict between Russia and Ukraine many of these routes vary every month:

  • Berlin – MIAT does direct flight 3-4 times a week
  • Beijing – MIAT and Air China have daily direct flights
  • Hong Kong – MIAT and Mongolian Airlines have direct flights 3-4 times a week
  • Istanbul – Turkish Airlines have direct flights 3 times a week (refueling on the way)
  • Moscow – Aeroflot has direct flights every day; MIAT has direct flights 3 times a week
  • Seoul: MIAT and Korean Airlines has direct flights every day
  • Shanghai: Mongolian Airlines has direct flights 3 times a week
  • Tokyo: MIAT has direct flights 3-4 times a week
VISAS TO TRAVEL TO MONGOLIA

Until the year 2023, the countries that didn’t need a visa to travel as tourists to Mongolia were:

Argentina, Brazil, Belarus, Chile, Ecuador, Germany, Peru, Russia, Serbia, Uruguay, the United States, Ukraine, Hong Kong, Canada, Israel, Japan, Kazakhstan, Laos, Macao, Malaysia, the Philippines, Singapore, and Thailand.

Since January 2023, to the aforementioned list, the Mongolian government announced the visa exemption for citizens of 34 other countries visiting this Central Asian nation for a period up to 30 days. The exemption for these 34 countries will be extended during the years 2023, 2024, and 2025. The new countries with visa exemption that are added to the 42 are:

  • Australia, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, New Zealand, Countries Netherlands, Poland, Portugal, the Czech Republic, Romania, the United Kingdom, Slovakia, Slovenia, Sweden, and Switzerland.

For passport holders from countries not listed above, you must obtain a visa before you travel, except in exceptional circumstances where it may be possible to arrange a visa upon arrival.

COVID RESTRICTIONS

Mongolia lifted all its Covid-19 related travel health restrictions on March 14th, 2022, therefore no certificate or proof of vaccination is required prior to departure or upon arrival.

HOW TO MAKE PAYMENT FOR THE TRIP?

To provide our guests with a more secured payment option, our headquarters are in Spain (European Union). So, payments will be easier and with greater guarantees.

Payments for the trip will be made as follows:

  • Confirmation of the reservation: 50% deposit at the time of confirming your reservation.
  • Remaining 50%: before 90 days from the start of the trip.

How to complete these payments?:

  • Via bank transfer

Completed through a link provided by the CECA platform showing the previously agreed price.

  • Via credit or debit card

You can make the payment immediately through our Bank’s secured SSL payment portal. If it was necessary to make any refunds or cancellations, that amount will be refunded to the same card that was used.

  • Payments in cash

For some trips, you can complete the second cash payment directly with us upon arrival.

TRAVEL SIM CARD

We recommend you buy a SIM card upon your arrival in Mörön when you travel to Mongolia as a tourist.

These cards have a cost of around $20 (affordable) and will allow you to have Wi-Fi and stay connected with your family and friends for a reasonable price.

Our guides will go with you to the store next to the hotel to purchase these cards.

PLUGS AND VOLTAGE

In Mongolia, type C or E plugs are used, so it’s advisable to bring a universal plug adapter or converter to connect electrical devices. It’s important to take this into account when planning a trip, since plugs can be a problem if you don’t have the right one.

Also, it’s important to note that the voltage in Mongolia is 220 V.

WHAT’S THE FOOD LIKE?

In Ulaanbaatar and Mörön, you’ll be able to enjoy a wide variety of restaurants offering European and Asian cuisine. The traditional Mongolian diet is based on meats such as lamb and beef along with rice and noodles. However, you can also find dishes with vegetables, eggs, peanut butter, cheese, and sometimes yak meat.

In traveling camps, the food is complete and simple. Special attention is paid to the quality of the food and bottled water is used to avoid gastrointestinal problems. If you eat gluten-free or have any food intolerance, it’s important to let us know in advance to adapt the menus to your needs.

In general, we care about adapting the menus to the needs of each of our guests, we won’t hesitate to take care of these details with great pleasure!

CURRENCY EXCHANGE AND CARD PAYMENTS

In Mongolia, US dollars are often accepted, especially in Ulaanbaatar, but it’s also advisable to carry cash in Tugrik, the local currency. It’s important to note that the exchange rate between the dollar and the Tugrik can vary, in February 2023, 1 USD = 3,466 Tugrik. Also, any bank and most hotels will be willing to exchange currency during your trip.

Also, many restaurants, hotels, and shops accept VISA cards.

MISCELLANEOUS INSURANCE

In our fishing trips, you will be in a remote location with limited communication and quite far from adequate medical facilities. You must take into account personal responsibility for these risks.

We insist on the importance of all travelers being covered by insurance for:

  • Cancellations: On occasions, such as having to cancel the trip due to illness, if the specified deadline on the trip sheet has passed, and such insurance is not available, 100% of the total is not refunded as it is used to meet commitments with partners at the destination and management expenses.
  • Medical assistance insurance including repatriation: It should be considered that expenses incurred abroad for medical care can reach very high amounts. We require all guests to obtain their own comprehensive medical and evacuation insurance. Global Rescue may be a good option.

Once the insurance is processed, we advise you to send us a copy so that we can have it in case of any unforeseen events that may arise.

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